Company policies

Privacy Policy

A plain-language explanation of what information Mr Then Consulting collects, why it is used, when it may be shared, and the choices you have.

Last updated August 30, 2026

The short version

We collect information you choose to provide and limited technical data needed to operate and improve the website. We use it to deliver requested services, respond to you, maintain records, protect the business, and—when you agree—send relevant updates. We do not sell personal information. SMS opt-in and consent data is not shared with third parties or affiliates for their own marketing.

Information we collect

We may collect information you voluntarily provide through forms, appointments, purchases, portals, phone calls, email, or other service interactions, including:

  • Name, mailing address, email address, and phone number.
  • Information needed for financial coaching, tax, credit, insurance, document-preparation, or business services you request.
  • Your preferences, questions, communications, and service history.
  • Payment and transaction details processed by payment providers. We do not intentionally store complete payment-card numbers on this website.

We may also receive technical and usage information such as IP address, browser and device type, referring or exit pages, timestamps, cookie identifiers, and aggregated click or traffic data.

How we use information

To serve you

  • Deliver and manage requested services.
  • Schedule appointments and send service messages.
  • Respond to questions and support requests.
  • Maintain records and meet legal or regulatory obligations.

To operate responsibly

  • Improve the website, content, and customer experience.
  • Secure accounts and prevent misuse or fraud.
  • Validate information and enforce applicable agreements.
  • Send educational or marketing messages when permitted; you may opt out.

When information may be shared

We do not sell personal information. We may disclose only the information reasonably necessary to:

  • Use trusted service providers that host systems, process payments, deliver messages, schedule appointments, or otherwise help us provide services.
  • Complete a product, quote, referral, or service you asked us to arrange, including with relevant insurance, financial, tax, or other affiliates.
  • Comply with law, court order, subpoena, regulatory request, or protect rights and safety.
  • Complete a merger, acquisition, financing, or sale of all or part of the business, subject to appropriate confidentiality obligations.

Third-party services and linked websites operate under their own privacy policies. Review those policies before providing information.

Important messaging protection

SMS and mobile messaging privacy

Mobile opt-in and text-message consent data—including phone numbers and consent records—will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with providers that help deliver requested messages and with regulators or authorities when legally required.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to marketing texts is not a condition of purchase.

Security and retention

We use commercially reasonable physical, electronic, and administrative safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. Payment information is encrypted in transit by the provider handling the transaction. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

Information is kept only as long as reasonably necessary for the purpose collected, to maintain required business records, resolve disputes, prevent fraud, or comply with legal and contractual obligations. You can help by using current software, protecting passwords, and signing out of shared devices.

Your privacy choices

Depending on where you live and subject to legal exceptions, you may ask to access, correct, update, or delete personal information, or opt out of marketing communications. You may also unsubscribe using the link in a marketing email. Unsubscribing from one list may not remove you from essential service messages or every separately selected list.

California residents may request information about certain disclosures for direct marketing and exercise other rights available under applicable California law. To make a request, use the contact information below. We may need to verify your identity before responding.

Children’s privacy

The website and services are not directed to children under 13, and we do not knowingly solicit or collect their personal information without verifiable parental consent. If we learn that information was collected from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

A parent, guardian, or a user under 18 may contact us to request review or deletion. Deletion may be limited where retention is required for legal, security, fraud-prevention, transaction, backup, or recordkeeping purposes.

Cookies and analytics

Cookies and similar tools help maintain sessions, remember preferences, support secure forms and shopping features, understand website use, and improve services. Optional analytics or marketing cookies may also be used. You can control cookies through the site’s cookie controls or your browser, although disabling essential cookies may limit functionality. See the Cookie Policy for categories and examples.

We do not currently respond to browser “Do Not Track” signals because there is no broadly accepted industry standard.

Changes to this policy

We may update this policy as services, technology, law, or best practices change. The updated date will appear at the top. Material changes may also be highlighted on the website. Continuing to use the website after an update means the revised policy applies to later activity.

Questions or privacy requests

Email
carlos@mrthen.biz

Phone
401-267-8436
8:30 a.m.–5:30 p.m. Eastern

Mail
Mr Then Consulting LLC
c/o LitArts RI
400 Harris Ave, Unit E
Providence, RI 02909